Settings

Settings holds everything about your workspace, how it sends and how other tools connect to it. Open Settings in the sidebar and switch between pages with the tab strip along the top.

Roles

Every person in a workspace has one role.

Role	What it can do
Owner	One per workspace. Everything an admin can do, plus granting the Admin role, changing or removing an admin, and handing ownership on with Make owner (the previous owner becomes an admin). The owner cannot be removed or demoted.
Admin	Manages the workspace: sender identity, custom domain, brand, API keys, webhooks, integrations, guardrails, lead scoring, paid tiers, suppressions and the team. Can invite and remove Members, but cannot create other admins.
Member	Works on campaigns, contacts and automations. Can read most settings but cannot change workspace settings. Can leave the workspace.

Seven tabs are hidden from Members: API keys, Webhooks, Integrations, Guardrails, Lead scoring, Paid tiers and Activity. Every other tab shows for all roles, though on Workspace, Brand and Suppressions only owners and admins can save changes.

Workspace

The home tab, at Settings. It holds your Workspace name, member count and plan, a summary of your account, and three more cards:

Email sending: From name (up to 100 characters), an optional Reply-to address, and the Business mailing address (up to 300 characters). The mailing address goes in every email footer, and campaigns cannot be sent until it is set. The sending address is shown read-only.
Custom contact fields: extra fields for contacts, up to 30. Each has a label, a key and a type (Text, Number, Date or Yes/No).
Custom sending domain: send from your own domain. It needs the Pro plan. Enter the Domain and a From address prefix, add the DNS records Flomailr shows at your DNS provider, then click Check verification. Propagation can take up to 72 hours. Once it shows Verified, campaigns send from prefix@domain.

New workspaces are created from New workspace in the sidebar's account menu.

Brand

Your brand kit, which your AI uses to style every email it builds. Click Import from website to prefill it from your homepage, then adjust. Nothing is saved until you click Save brand kit. Fields: business name, website, logo URL and width, colours (Primary, Accent, Text, Page background, Email background), base theme, heading and body fonts, a Voice note of up to 1000 characters, and social links. Everyone can view it. Only owners and admins can save. See Design Emails with AI.

Connect your AI

The connector address to paste into Claude, Claude Code, Cursor or ChatGPT, with setup steps for each. ChatGPT is marked as not yet verified. It also has an API key route and a list of example prompts. Visible to everyone. Creating an API key needs an admin. See Connect Your AI.

Account

Your own name and password, which follow you across every workspace. Changing the password signs you out everywhere else and disconnects your connected apps. Visible to everyone.

Team

Who is in the workspace and what they can do. Everyone sees the roster. Owners and admins can Invite member by email with a role, Resend or Revoke pending invitations, and Remove people. Only the owner can grant Admin or use Make owner. Invitations expire after 7 days. Seats count members plus pending invitations: Free allows 3, Pro 10, Enterprise has no limit.

Topics

Kinds of email a subscriber can decline without leaving your list, such as "Product updates". Each topic has a name (up to 60 characters) and an optional description (up to 200). Topics show on the preference page linked from every email footer. Archive hides a topic but keeps every opt-out, and Restore brings it back. Visible to everyone.

Sending health

Bounce rate and complaint rate against their limits (5% and 0.1%), your monthly sending quota against your plan, any suspension notice, and the ten most recent audit events. Automatic suspension applies once you have sent at least 500 emails and a rate goes over its limit. The quota is 2,000 emails a month on Free and 50,000 on Pro, and resets on the 1st. Visible to everyone. See Sending Health.

Guardrails

Rules the send path enforces on every message, including sends asked for by an AI app or an API key. Fields: Enforce sending guardrails (when off, sends are blocked rather than sent unchecked), Daily send cap, Quiet hours (sends inside the window are deferred, not dropped), Default time zone, Check the suppression list, Agents must opt in to real sends, and Never send to these domains. Click Save guardrails. Owners and admins only. See Send Safely with AI.

Suppressions

Addresses this workspace will not send to, with a reason: Hard bounce, Spam complaint, Unsubscribed or Added by hand. Bounces and complaints land here automatically. You can search and filter by reason. Owners and admins can Block address and Release an entry. Members can read the list.

Lead scoring

Rules that give contacts points for what they do. Each rule has a name, an event (Opens an email, Clicks a link, Submits a form, Views a page or Custom event), an optional page path or event name, Points, and an optional Limit per contact. Points are whole numbers from -100 to 100, but not 0, and negative points lower a score. A contact's total stays between 0 and 1000. Pause a rule or delete it. Owners and admins only.

Site tracking

A script tag to paste before </head> on every page of your own site, so page views can drive scoring rules and automations. Calling flomailr.identify("customer@example.com") attaches views to a known contact. It never creates a contact and never changes a subscription. Visible to everyone.

Paid tiers

Paid membership levels you can send to. Each tier has a Tier name, a Stripe Price ID (required, and unique per tier) and a display price. Membership is granted by the Stripe webhooks your integration receives. Flomailr never calls Stripe and cannot charge or refund anyone. Owners and admins only.

Activity

A read-only record of every action an AI app or API key took, such as Send, Dry run, Campaign saved or Suppressed, and what the send path decided. Filter by action. Owners and admins only.

API keys

Secret keys for the REST API. Click Create API key, give it a name, and copy the key straight away: it starts with flo_sk_live_ and is shown once. The list shows each key's name, prefix, last use, creation date and status, and Revoke stops a key. Owners and admins only. See API Keys.

Connected apps

AI apps you have allowed to act in this workspace through the connector. Disconnect stops an app immediately, and it must ask for approval again to return. Owners and admins see every connection. Members see their own.

Webhooks

Send events to your own server as they happen. Add an endpoint URL with an optional label and choose events: Email opened, Link clicked, Email bounced, Spam complaint, Contact subscribed, Contact unsubscribed. A workspace can have 10 endpoints. The signing secret is shown once. A failed delivery is tried up to 6 times, and an endpoint is turned off after 20 failures in a row. You can Pause or Enable it, and the last deliveries are listed. Owners and admins only. See API Overview.

Integrations

Sync customers from Stripe, Shopify or WooCommerce into your audience. Pick a provider, add an optional label, a tag for new contacts and a list to add them to, then click Connect and paste the endpoint URL into the provider's webhook settings. Shopify's own marketing consent is used directly. Stripe and WooCommerce contacts arrive as Pending unless you tick Subscribe these customers to marketing automatically. Owners and admins only.